The present Journey Group plc was established in 2004 (then named Watermark Group Plc) when two very distinctive and innovative companies, Watermark Limited & Airfayre Limited joined forces to provide a complete, tailored solution to their clients ever evolving global business needs.
The Group’s operations are organised into two divisions, Products, US. The Products and Services Divisions are based at the Group’s headquarters near Heathrow, known as The Encompass Centre. The Los Angeles Division is based at its facility in Los Angeles, USA.
The Products Division, through its Watermark Products brand, aims to be the supplier of choice to the travel segment (air, sea, rail and hotels) for bespoke, stylish, innovative products and services. MNH Sustainable Cabin Services provides complete recycling management for headsets, amenity kits and laundry. This reduces the overall product and laundry costs and increases security and control.
The Los Angeles Division provides in-flight catering mainly for United Airlines. The business model is a logistics operation under which the provision of catered products is outsourced to local specialised suppliers, then assembled in the Division’s facilities and delivered to the aircraft.